Agenda

08:30 AM
08:30 AM - 10:00 AM
AREA EXPO

NETWORKING TIME

Registrazione Partecipanti e Networking Coffee in Area Expo
10:00 AM
10:00 AM - 10:15 AM
INTERVENTO A CURA ESPERTO

DigiWorks: come efficientare i processi in ambito utility

Raffaele Albertini Direttore B.U. Consulting & AMS ABLE TECH - ARXIVAR e Simone Boschetti Head of Digital Smart Infrastructures A2A
10:15 AM
10:15 AM - 10:30 AM
INTERVENTO A CURA ESPERTO

SERCQ - Vantaggi e suggerimenti operativi per l'implementazione del recapito qualificato

Massimiliano Des Dorides Product Strategy Manager NAMIRIAL GROUP
10:30 AM
10:30 AM - 10:45 AM
INTERVENTO A CURA ESPERTO

Energizing Innovation: il motore della rivoluzione digitale per le società di servizi di pubblica utilità

Leonardo Fenu Senior Solutions Architect AWS ITALY e Andrea Abrami Manager of Multicloud & Software Sales FASTWEB
10:45 AM
10:45 AM - 11:00 AM
INTERVENTO A CURA ESPERTO

Process Intelligence: la chiave per vincere le sfide del settore Energy e Utility

Luciano Tapparo Regional Vice President of Sales – Italy APROMORE e Sara Volino Coppola Direttore Sistemi Informativi e Trasformazione Digitale ALIA SERVIZI AMBIENTALI
11:00 AM
11:00 AM - 11:15 AM
AREA EXPO

NETWORKING TIME

Networking Coffee in Area Expo
11:15 AM
11:15 AM - 12:00 PM
TAVOLA ROTONDA: SISTEMI, SOLUZIONI E TECNOLOGIE PER ENERGY & UTILITY

CLOUD COMPUTING - BIG DATA - DATA CENTER - LOW-CODE NO-CODE - ARTIFICIAL INTELLIGENCE - TLC & 5G - WI-FI - INTERNET OF THINGS - RFID - BLOCKCHAIN - METAVERSE - DIGITAL TRANSFORMATION - TECHNOLOGY - INNOVATION - M2M - CYBER & IT SECURITY - MACHINE LEARNING - SMART METERING - SMART GRID - FIELD SERVICE MANAGEMENT - SMART CITY - RPA - UNIFIED COMMUNICATIONS - BUSINESS CONTINUITY

12:00 PM
12:00 PM - 12:45 PM
TAVOLA ROTONDA: SISTEMI, SOLUZIONI E TECNOLOGIE PER ENERGY & UTILITY

CLOUD COMPUTING - BIG DATA - DATA CENTER - LOW-CODE NO-CODE - ARTIFICIAL INTELLIGENCE - TLC & 5G - WI-FI - INTERNET OF THINGS - RFID - BLOCKCHAIN - METAVERSE - DIGITAL TRANSFORMATION - TECHNOLOGY - INNOVATION - M2M - CYBER & IT SECURITY - MACHINE LEARNING - SMART METERING - SMART GRID - FIELD SERVICE MANAGEMENT - SMART CITY - RPA - UNIFIED COMMUNICATIONS - BUSINESS CONTINUITY

12:45 PM
12:45 PM - 02:15 PM
AREA EXPO

NETWORKING TIME

Networking Lunch in Area Expo e Networking Speaker Lunch
02:15 PM
02:15 PM - 03:00 PM
TAVOLA ROTONDA: CRM & MARKETING per ENERGY & UTILITY

CRM - OMNICHANNEL - DIGITAL MARKETING - BIG DATA & ANALYTICS - RPA - CHATBOT - PHYGITAL - INTELLIGENZA ARTIFICIALE - CONTACT CENTER - SOCIAL MEDIA MARKETING - MOBILE MARKETING - CUSTOMER EXPERIENCE - SOSTENIBILITA’ - CHANGE MANAGEMENT - BRAND ENGAGEMENT

03:00 PM
03:00 PM - 03:15 PM
AREA EXPO

NETWORKING TIME

Networking Coffee in Area Expo
03:15 PM
03:15 PM - 04:45 PM
TAVOLA ROTONDA: Processi & Operations per Energy & Utility

GESTIONE PROCESSI - BUSINESS PROCESS OUTSOURCING - RPA - BIG DATA - BACK OFFICE MANAGEMENT - FATTURAZIONE ELETTRONICA - BOLLETTA SMART - IOT - GESTIONE DOCUMENTALE - INTELLIGENZA ARTIFICIALE - DIGITAL TRANSFORMATION - SISTEMI DI BILLING - SMART METERING - TELELETTURA - TELECONTROLLO - MACHINE LEARNING

04:45 PM
04:45 PM - 05:00 PM
AREA EXPO

NETWORKING TIME

Fine Lavori e Ringraziamenti Finali
03:15 PM
03:15 PM - 04:00 PM
Tavola Rotonda: Gestione del Credito per Energy & Utility

CREDIT RECOVERY - CREDIT MANAGER - RECUPERO DEL CREDITO - NPL - GESTIONE CREDITI INSOLUTI - BIG DATA& ANALYTICS - KPI - OUTSOURCING - RISK MANAGEMENT - CESSIONE DEL CREDITO - IOT - GESTIONE TESORERIA - CARTOLARIZZAZIONI - INVESTIGAZIONI - INFORMAZIONI COMMERCIALI

04:00 PM
04:00 PM - 04:45 PM
Tavola Rotonda: Gestione del Credito per Energy & Utility

CREDIT RECOVERY - CREDIT MANAGER - RECUPERO DEL CREDITO - NPL - GESTIONE CREDITI INSOLUTI - BIG DATA& ANALYTICS - KPI - OUTSOURCING - RISK MANAGEMENT - CESSIONE DEL CREDITO - IOT - GESTIONE TESORERIA - CARTOLARIZZAZIONI - INVESTIGAZIONI - INFORMAZIONI COMMERCIALI

04:45 PM
04:45 PM - 05:00 PM
AREA EXPO

NETWORKING TIME

Networking Coffee in Area Expo
02:15 PM
02:15 PM - 03:00 PM
Tavola Rotonda : Finance e Sistemi di Pagamento per Energy & Utility

SMART PAYMENT - CUSTOMER ENGAGEMENT - PSD2 - TREASURY MANAGEMENT - GESTIONE TRANSAZIONI - BIG DATA - SECURITY PAYMENTS - BLOCKCHAIN - MOBILE PAYMENTS - BITCOIN - STABLECOIN - CRYPTO - IDENTITY MANAGEMENT - DIGITAL IDENTITY WALLET - PAYROLL - TRANSACTION MANAGEMENT - TAX MANAGEMNT - GOVERNANCE DEL CREDITO - FATTURA ELETTRONICA

03:00 PM
03:00 PM - 03:15 PM
AREA EXPO

NETWORKING TIME

Networking Coffee in Area Expo
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