{"id":3931,"date":"2021-01-22T18:34:59","date_gmt":"2021-01-22T17:34:59","guid":{"rendered":"http:\/\/itsall-energyutility.com\/?page_id=3931"},"modified":"2026-09-30T20:39:08","modified_gmt":"2026-09-30T18:39:08","slug":"news-video","status":"publish","type":"page","link":"https:\/\/itsall-energyutility.com\/index.php\/news-video\/","title":{"rendered":"News &#038; Video"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; video_bg=&#8221;yes&#8221; video_bg_url=&#8221;https:\/\/www.youtube.com\/watch?v=kKQUmqCulaY&amp;ab_channel=EleonoraP&#8221; css=&#8221;.vc_custom_1611337849121{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1611337855602{padding-top: 20px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1611337885808{padding-top: 40px !important;padding-bottom: 60px !important;}&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #ffffff;\">News &amp; Video<\/span><\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/kLInHl92uuA&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/kLInHl92uuA\">Intervista:<strong> Antonio Maruzzi <\/strong>Responsabile Ufficio Legale e Recupero Crediti<strong> VALLE CAMONICA SERVIZI VENDITE<\/strong><\/a><\/p>\n<p><strong>Se l&#8217;utenza \u00e8 sospesa e non si \u00e8 riuscito a recuperare il credito in via stragiudiziale cosa si pu\u00f2 fare? <\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/nAJaA3wc3vE&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/nAJaA3wc3vE\">Intervista:<strong> Raffaele Schiavullo <\/strong>CIO <strong>ITALIA POWER <\/strong><\/a><\/p>\n<p><strong>Come sta evolvendo il ruolo del CIO e quali nuove competenze?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/7UzMpaLtTnA&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/7UzMpaLtTnA\">Intervista:<strong> Sara Volino Coppola <\/strong>Chief of Information &amp; Digital Office<\/a><strong> ALIA SERVIZI AMBIENTALI<br \/>\n<\/strong><\/p>\n<p><strong>IoT e mercato Energy &amp; Utility. Quali applicazioni?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/_IBhe5ihtqk&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/_IBhe5ihtqk\">Intervista:<strong> Marco Fontana <\/strong>Head Of Marketing<strong> NWG ENERGIA <\/strong><\/a><\/p>\n<p><strong>La Relazione Annuale ARERA 2025 sottolinea che, nel mercato retail, il valore percepito dai clienti non si limita al prezzo, ma comprende anche la fiducia nel marchio e la qualit\u00e0 del servizio. Come si pu\u00f2 fare leva su questi aspetti per essere scelti dai clienti in un mercato cos\u00ec competitivo?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1595868794353{padding-top: 20px !important;}&#8221;][vc_single_image image=&#8221;5878&#8243; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow_3d&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/itsall-energyutility.com\/index.php\/intervista-luca-bonasegale-cso-progetti-e-soluzioni\/&#8221; css=&#8221;.vc_custom_1788803739115{padding-top: 20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/itsall-energyutility.com\/index.php\/intervista-luca-bonasegale-cso-progetti-e-soluzioni\/\">Intervista: <strong>Luca Bonasegale\u00a0 <\/strong>CSO <strong>PROGETTI E SOLUZIONI\u00a0<\/strong><\/a><\/p>\n<p><strong>Le tecnologie e i servizi digitali a disposizione delle Utility sono sempre pi\u00f9 numerosi. Che cosa cambia, oggi, rispetto alla semplice digitalizzazione di un processo?<\/strong><\/p>\n<p><strong>Anche l&#8217;interazione con il cittadino sta cambiando. In che modo?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/ENjowSeSc2U&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/ENjowSeSc2U\">Intervista:<strong> Alessandro Varesio <\/strong>Group CFO<strong> ACQUE BRESCIANE<\/strong><\/a><\/p>\n<p><strong>Come un Sustainibility Linked Loan pu\u00f2 essere strumento di sviluppo della sostenibilit\u00e0 in azienda<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/9LbOwkZydKE&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/9LbOwkZydKE\">Intervista:<strong> Luca Mazzon <\/strong>ICT Director<strong> GRUPPO IREN <\/strong><\/a><\/p>\n<p><strong>Quali strategie adottare per ottimizzare al meglio i processi aziendali tramite l\u2019INTELLIGENZA ARTIFICIALE?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/iWMR5-YLxQI&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/iWMR5-YLxQI\">Intervista:<strong> Andrea Bonetti <\/strong>IT enterprise architect <strong>GRUPPO HERA <\/strong><\/a><\/p>\n<p><strong>In che modo le nuove tecnologie possono aiutare le aziende in questo momento?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/Sx2i9cBEVn4&#8243; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/Sx2i9cBEVn4\">Intervista:<strong> Domenico Fraccalvieri <\/strong>Direttore Finanziario<strong> ENERGIA COMUNE <\/strong><\/a><\/p>\n<p><strong>Qual \u00e8 la connessione tra la digitalizzazione dei processi finance e la sostenibilit\u00e0 economica delle imprese?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/YGX6H3ba5bc&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/YGX6H3ba5bc\">Intervista:<strong> Laura Tricomi <\/strong>Vice Responsabile Ufficio Legale <strong>BUTANGAS <\/strong><\/a><\/p>\n<p><strong>Processo di introduzione di un nuovo studio legale per il recupero crediti: selezione, monitoraggio, introduzione alla azienda<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/kJVjTNcvTuE&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/kJVjTNcvTuE\">Intervista:<strong> Alessandra Monti <\/strong>Marketing Manager <strong>PULSEE LUCE E GAS<\/strong><\/a><\/p>\n<p><strong>Avete avviato dei pilot in ambito assistenza e state sviluppando modelli per la prevenzione del churn: quali sono le principali sfide che state incontrando nell\u2019integrare l\u2019AI nei vostri processi e quali benefici vi aspettate a medio termine? <\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/bJwOSUIwUTk&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/bJwOSUIwUTk\">Intervista:<strong> Massimo Pernigotti <\/strong>Senior Advisor ICT<strong> EDISON<\/strong><\/a><\/p>\n<p><strong>Come snellire i processi IT grazie al Cloud Computing?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/pIExgwek_Cw&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/YIkHhD2rGaI\">Intervista:<strong> Dario Petriccione <\/strong>Head of AI CMS <strong>ASSIST DIGITAL<\/strong><\/a><\/p>\n<p><strong>Quali sono le sfide del mercato?<\/strong><\/p>\n<p><strong>Come si affrontano queste sfide?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/hohJcveCOHo&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/hohJcveCOHo\">Intervista:<strong> Alessandro Dotti <\/strong>Responsabile Servizio Clienti <strong>GRUPPO CAP<\/strong><\/a><\/p>\n<p><strong>In che modo utilizzate i chatbot e l&#8217;intelligenza artificiale per migliorare il servizio clienti e automatizzare le interazioni di primo livello?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/WpTwBiYsagY&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/WpTwBiYsagY\">Intervista:<strong> Giovanna Signoretti <\/strong>Responsabile Comunicazione e ESG<strong> E.CO ENERGIA CORRENTE<\/strong><\/a><\/p>\n<p><strong> Quali sono le implicazioni per il marketing di una societ\u00e0 energetica orientata alla sostenibilit\u00e0?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/Gnw4ZvPMXDY&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/Gnw4ZvPMXDY\">Intervista:<strong> Iacopo Vigevani<\/strong> Direttore Operations <strong>ENEGAN <\/strong><\/a><\/p>\n<p><strong>La jungla dei bonus nazionali regionali<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/FyvCrrri-HM&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/FyvCrrri-HM\">Intervista: <strong>Alessandro Varesio<\/strong> Group CFO <strong>ACQUE BRESCIANE <\/strong><\/a><\/p>\n<p><strong>Il Sustainibility Linked Loan: come si integra la finanza con la gestione della sostenibilit\u00e0<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/qCmTO7Pio90&#8243; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/qCmTO7Pio90\">Intervista: <strong>Lorenzo Deiro<\/strong> CFO <strong>AEG COOP<\/strong><\/a><\/p>\n<p><strong>Finanza sostenibile: Come l&#8217;azienda sta adottando pratiche finanziarie sostenibili e responsabili per promuovere l&#8217;efficienza energetica e la riduzione dell&#8217;impatto ambientale?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/bfphUTWv1G8&#8243; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/bfphUTWv1G8\">Intervista: <strong>Alessandro Tacconi<\/strong> Responsabile Operations e Fatturazione Reseller <strong>IREN MERCATO <\/strong><\/a><\/p>\n<p><strong>Come si prepara lato Billing la &#8220;filiera unificata&#8221; per una nuova acquisizione? In altre parole come si effettua una buona migrazione tra diversi sistemi gestionali?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/Epz5qgpJcec&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/Epz5qgpJcec\">Intervista: <strong>Sara Volino Coppola<\/strong> Direttore Sistemi Informativi e Trasformazione Digitale <strong>ALIA SERVIZI AMBIENTALI<\/strong><\/a><\/p>\n<p><strong>Quant\u2019\u00e8 importante il FIELD SERVICE MANAGEMENT e quali utilizzi?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1595868794353{padding-top: 20px !important;}&#8221;][vc_single_image image=&#8221;5319&#8243; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow_3d&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/itsall-energyutility.com\/index.php\/intervista-massimiliano-des-dorides-namirial\/&#8221; css=&#8221;.vc_custom_1727711711027{padding-top: 20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/itsall-energyutility.com\/index.php\/intervista-massimiliano-des-dorides-namirial\/\">Intervista: <strong>Massimiliano Des Dorides<\/strong> Product Strategy Manager <strong>NAMIRIAL<\/strong><\/a><\/p>\n<p><strong>Quali sono i principali vantaggi che il SERQ porta rispetto alle modalit\u00e0 tradizionali di comunicazione, come la raccomandata cartacea o la PEC?<\/strong><\/p>\n<p><strong>In che modo il SERCQ impatter\u00e0 le pratiche di recupero crediti nel settore delle utilities e quali cambiamenti potremmo aspettarci nei prossimi anni grazie all\u2019adozione diffusa di questo strumento?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1595868794353{padding-top: 20px !important;}&#8221;][vc_single_image image=&#8221;5266&#8243; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow_3d&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/itsall-energyutility.com\/index.php\/intervista-luciano-tapparo-apromore\/&#8221; css=&#8221;.vc_custom_1726762340383{padding-top: 20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/itsall-energyutility.com\/index.php\/intervista-luciano-tapparo-apromore\/\">Intervista: <strong>Luciano Tapparo\u00a0<\/strong>RVP Sales Italy\u00a0<strong>APROMORE<\/strong><\/a><\/p>\n<p><strong>In che modo il process mining pu\u00f2 aiutare le aziende del settore energetico e delle utilities a ottimizzare le loro operazioni e migliorare l\u2019efficienza operativa? <\/strong><\/p>\n<p><strong>Come Apromore Contribuisce al Raggiungimento degli Obiettivi di Sostenibilit\u00e0 delle Aziende Energetiche e delle Utilities?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/kA2sm2nTqE0&#8243; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/kA2sm2nTqE0\">Intervista: <strong>Mauro Gulino<\/strong> Responsabile IT <strong>ANTHEA RIMINI<\/strong><\/a><\/p>\n<p><strong>Quali iniziative sono state intraprese per implementare una strategia Omnichannel e migliorare l&#8217;esperienza del cliente?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/ho4Z465h88M&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/ho4Z465h88M\">Intervista: <strong>Massimo Pernigotti<\/strong> CIO <strong>EDISON <\/strong><\/a><\/p>\n<p><strong>Quali risultati IT e di Business avete ottenuto con il vostro progetto GO TO CLOUD?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/JhiM6msbeDM&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/JhiM6msbeDM\">Intervista: <strong>Alessandro Tacconi<\/strong> Responsabile Operations e Fatturazione Reseller<strong> IREN MERCATO<\/strong><\/a><\/p>\n<p><strong>Cosa si intende per Fatturazione dei reseller e perch\u00e9 ritenete essenziale avere una struttura dedicata integrata che si occupi di Fatturazione e Operations?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/2lZH3KFS4YY&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/2lZH3KFS4YY\">Intervista: <strong>Sara Volino Coppola<\/strong> Direttore Sistemi Informativi e Trasformazione Digitale <strong>ALIA SERVIZI AMBIENTALI<\/strong><\/a><\/p>\n<p><strong>Che ruolo gioca l\u2019INTERNET OF THINGS per raggiungere gli obbiettivi di Business?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/GkhtUgLeXrs&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/GkhtUgLeXrs\">Intervista: <strong>Silvia Platia<\/strong> Responsabile Digital Marketing <strong>IREN<\/strong><\/a><\/p>\n<p><strong>Digital Marketing: le sfide dell\u2019unicit\u00e0, una User Experience personalizzata per l\u2019e-commerce<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1595868794353{padding-top: 20px !important;}&#8221;][vc_single_image image=&#8221;5013&#8243; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow_3d&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;https:\/\/itsall-energyutility.com\/index.php\/intervista-federzoni-webfleet\/&#8221; css=&#8221;.vc_custom_1696872479901{padding-top: 20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/itsall-energyutility.com\/index.php\/intervista-federzoni-webfleet\/\">Intervista: <strong>Marco Federzoni<\/strong> Sales Director Italy and South Region <strong>BRIDGESTONE MOBILITY SOLUTIONS<\/strong><\/a><\/p>\n<p><strong>TELEMATICA: qual \u00e8 il nesso con It\u2019s all Energy &amp; Utility?<\/strong><\/p>\n<p><strong>Ma se non fate solo telematica di cosa vi occupate?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/jlmyG9oLv20&#8243; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/jlmyG9oLv20\">Intervista: <strong>Edoardo Fistolera<\/strong> CIO <strong>GRUPPO DOLOMITI ENERGIA<\/strong><\/a><\/p>\n<p><strong>In che modo gestire consapevolmente il CYBER RISK?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/86HEhUEsTqE&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/86HEhUEsTqE\">Intervista: <strong>Luca Seravalli<\/strong> CIO <strong>DUFERCO ENERGIA<\/strong><\/a><\/p>\n<p><strong>In ambito EMOBILITY, come garantire la sicurezza delle infrastrutture di ricarica elettrica?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/3Oc2SBScvOI&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/3Oc2SBScvOI\">Intervista: <strong>Marzio Bonelli<\/strong> CIO <strong>MM<\/strong><\/a><\/p>\n<p><strong>Come sfruttare al massimo i BIG DATA grazie all\u2019INTELLIGENZA ARTIFICIALE?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/mFWi8S3k80w&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/mFWi8S3k80w\">Intervista: <strong>Pierluigi Marini<\/strong> Head of IT <strong>ENERGIT<\/strong><\/a><\/p>\n<p><strong>Come snellire i processi IT grazie al Cloud Computing?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/E2j-z93dWdk&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/E2j-z93dWdk\">Intervista: <strong>Andrea Grimaldi<\/strong> Head of Customer Care <strong>ACINQUE<\/strong><\/a><\/p>\n<p><strong>Customer Experience e Omnicanalit\u00e0. Come erogare un servizio e proporre offerte pi\u00f9 personalizzate<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/Xu0WkRqi4XE&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/Xu0WkRqi4XE\">Intervista: <strong>Rosario Farina<\/strong> Head of Accounting Italy <strong>ENEL<\/strong><\/a><\/p>\n<p><strong>Come trasformare la Fattura Elettronica in uno strumento per migliorare l\u2019intero ciclo dell\u2019ordine?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1595868794353{padding-top: 20px !important;}&#8221;][vc_single_image image=&#8221;4730&#8243; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow_3d&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;http:\/\/itsall-energyutility.com\/index.php\/intervista-medallia\/&#8221; css=&#8221;.vc_custom_1664906161908{padding-top: 20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"http:\/\/itsall-energyutility.com\/index.php\/intervista-medallia\/\">Intervista: <strong>Nicola Falcone<\/strong> Sales Director <strong>MEDALLIA ITALIA<\/strong><\/a><\/p>\n<p><strong>Quale ruolo pu\u00f2 giocare la customer experience nelle tante sfide che stanno toccando gli energy provider?<\/strong><\/p>\n<p><strong>Sono in molti a sostenere che l\u2019attuale crisi energetica richieda anche una maggiore attenzione ai servizi da parte degli energy provider: concorda?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1595868794353{padding-top: 20px !important;}&#8221;][vc_single_image image=&#8221;4709&#8243; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow_3d&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;http:\/\/itsall-energyutility.com\/index.php\/intervista-trifiletti-boomi\/&#8221; css=&#8221;.vc_custom_1663951603468{padding-top: 20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"http:\/\/itsall-energyutility.com\/index.php\/intervista-trifiletti-boomi\/\">Intervista: <strong>Gianluca Trifiletti <\/strong>Enterprise Account Executive <strong>BOOMI<\/strong><\/a><\/p>\n<p><strong>Quali sono le caratteristiche dell\u2019offerta di Boomi per il mercato Energy e Utility?<\/strong><\/p>\n<p><strong>Quali i vantaggi delle soluzioni Boomi per i clienti?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/XlBG1rLFU4E&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/XlBG1rLFU4E\">Intervista: <strong>Marzio Bonelli<\/strong> CIO <strong>MM <\/strong><\/a><\/p>\n<p><strong>Cosa vuol dire INNOVARE oggi?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/PsnYL6aFWjQ&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/PsnYL6aFWjQ\">Intervista: <strong>Sirio Antonellini<\/strong> CIO <strong>AUGUSTA RATIO<\/strong><\/a><\/p>\n<p><strong>In che modo gestire e ottimizzare al meglio il processo di DIGITAL TRANSFORMATION?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/FxqT1e7nWkE&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/FxqT1e7nWkE\">Intervista: <strong>Marta Moreno Heras<\/strong> Head of Legal &amp; Compliance <strong>AUDAX ENERGIA<\/strong><\/a><\/p>\n<p><strong>Soluzioni di Restructory tempestive e semplificazione contrattualistica per ridurre i tempi e i costi di recupero, eliminare la burocrazia e far vincere il cliente<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/fxM_xqQVuYc&#8221; align=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]<a href=\"https:\/\/youtu.be\/fxM_xqQVuYc\">Intervista: <strong>Sara Noro<\/strong> Responsabile Marketing <strong>COMPAGNIA VALDOSTANA DELLE ACQUE <\/strong><\/a><\/p>\n<p><strong>Marketing e sostenibilit\u00e0: quale interazione tra questi due ambiti?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; video_bg=&#8221;yes&#8221; video_bg_url=&#8221;https:\/\/www.youtube.com\/watch?v=kKQUmqCulaY&amp;ab_channel=EleonoraP&#8221; css=&#8221;.vc_custom_1611337849121{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1611337855602{padding-top: 20px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1611337885808{padding-top: 40px !important;padding-bottom: 60px !important;}&#8221;] News &amp; Video [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/kLInHl92uuA&#8221; 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