09:00 AM
09:00 AM - 09:45 AM
TAVOLA ROTONDA: CRM & Marketing per Energy & Utility
CRM - OMNICHANNEL - DIGITAL MARKETING - CHATBOT - BIG DATA & ANALYTICS - ROBOTIC PROCESS AUTOMATION - ARTIFICIAL INTELLIGENCE - SOCIAL MEDIA MARKETING - MOBILE MARKETING - CUSTOMER EXPERIENCE - CONTACT CENTER - BRAND ENGAGEMENT
09:45 AM
09:45 AM - 10:00 AM
AREA EXPO
NETWORKING TIME
NETWORKING COFFEE
10:00 AM
10:00 AM - 10:15 AM
INTERVENTO A CURA ESPERTO
SOFTLAB È +ENERGIA!!!
Massimo Tiso CEO GLOBAL D-GO A SOFTLAB GROUP COMPANY
10:15 AM
10:15 AM - 11:00 AM
TAVOLA ROTONDA: Sistemi, Soluzioni e Tecnologie per Energy & Utility
CLOUD COMPUTING - BIG DATA - DATA CENTER - ARTIFICIAL INTELLIGENCE - INTERNET OF THINGS - RFID - BLOCKCHAIN - RPA - DIGITAL TRANSFORMATION - TECHNOLOGY - INNOVATION - M2M - CYBER & IT SECURITY - MACHINE LEARNING - SMART METERING - 5G - SMART CITY - WI-FI - UNIFIED COMMUNICATIONS - BUSINESS CONTINUITY
11:00 AM
11:00 AM - 11:15 AM
AREA EXPO
NETWORKING TIME
Networking Coffee
11:15 AM
11:15 AM - 12:45 PM
TAVOLA ROTONDA: Sistemi, Soluzioni e Tecnologie per Energy & Utility
CLOUD COMPUTING - BIG DATA - DATA CENTER - ARTIFICIAL INTELLIGENCE - INTERNET OF THINGS - RFID - BLOCKCHAIN - RPA - DIGITAL TRANSFORMATION - TECHNOLOGY - INNOVATION - M2M - CYBER & IT SECURITY - MACHINE LEARNING - SMART METERING - 5G - SMART CITY - WI-FI - UNIFIED COMMUNICATIONS - BUSINESS CONTINUITY
12:45 PM
12:45 PM - 02:15 PM
AREA EXPO
NETWORKING TIME
Box Lunch in sala Convegno e Networking Speaker Lunch al Piano 1
02:15 PM
02:15 PM - 03:00 PM
TAVOLA ROTONDA: Billing & Metering per Energy & Utility
FATTURAZIONE ELETTRONICA - BIG DATA - BOLLETTA SMART - GESTIONE DOCUMENTALE - SISTEMI DI BILLING - SMART METERING - TELELETTURA - TELECONTROLLO
03:00 PM
03:00 PM - 03:45 PM
Tavola Rotonda: Sistemi di Pagamento per Energy & Utility
TREASURY MANAGEMENT - CFO - GESTIONE TRANSAZIONI - BIG DATA - SECURITY PAYMENTS - IDENTITY MANAGEMENT - FATTURA ELETTRONICA - PSD2 - MOBILE PAYMENTS - MOBILE WALLET
04:00 PM
04:00 PM - 04:45 PM
TAVOLA ROTONDA: Gestione del Credito per Energy & Utility
CREDIT RECOVERY - CREDIT MANAGER - RECUPERO DEL CREDITO - GESTIONE CREDITI INSOLUTI - NPL - ANALYTICS - BIG DATA - KPI - OUTSOURCING - RISK MANAGEMENT - CESSIONE DEL CREDITO - IOT - GESTIONE TESORERIA - CARTOLARIZZAZIONI - INVESTIGAZIONI - INFORMAZIONI COMMERCIALI
04:45 PM
04:45 PM - 05:00 PM
AREA EXPO
NETWORKING TIME
Fine lavori e Ringraziamenti finali